Red Aura

Welcome to Red Aura! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.

1. Introduction

All products and services displayed on Red Aura’s website constitute an “invitation to offer.” Your order represents an “offer” to purchase, subject to the terms and conditions outlined below. Red Aura reserves the right to accept or reject your offer. If you provide a valid email address, we will notify you upon receipt and processing of your order. Acceptance occurs upon dispatch of the product(s) ordered.

2. Pricing and Availability

• Prices and availability of products are subject to change without prior notice.
• While we strive for accuracy, errors in product descriptions or pricing may occur. In such cases, we reserve the right to refuse or cancel orders.
• Prices may vary between our online platform and physical stores.

3. Order Acceptance and Cancellation

• We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product information, or issues identified by our payment processing department.
• If your order is canceled after payment has been processed, the amount will be refunded to your original payment method.

4. Payment Terms

• You confirm that the payment details provided are accurate and that you are authorized to use the chosen payment method.
• In the event of payment disputes, we reserve the right to withhold shipment until the issue is resolved.

5. Shipping and Delivery

• Standard delivery typically takes 5 to 7 business days, though this may vary based on location and courier services.
• Delivery times are estimated and not guaranteed. Delays due to unforeseen circumstances are not the responsibility of Red Aura.

6. Return and Exchange Policy

• Products can be returned within 7 days of delivery if they are in their original condition, unused, and with all tags intact.
• Custom-printed or personalized items cannot be returned unless they are defective.
• Partial returns are accepted; you can request a return for one or more products in your order.
• To ensure a smooth return process, please include an unpacking video with your return request. This helps us verify the condition of the item upon arrival.

7. Intellectual Property Rights

• Unauthorized reproduction, copying, or distribution of any content is strictly prohibited.

8. Limitation of Liability

• Red Aura is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• In case of a dispute, our maximum liability will be limited to the total amount paid by the customer for the purchase.

9. Contact Us

For any questions or concerns regarding these terms and conditions, please contact us:

• 📧 Email: [Mail-Info@redaura.in]
• 📞 Phone/WhatsApp: [WhatsApp-7835806099]

Red Aura – Empower Your Presence!